Privacy Policy

Your privacy is important to us. When using our services, we process personal data in accordance with applicable law, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).

 

1. Personal data controller The controller of your personal data is ZEN Japan Trade s.r.o. with registered office at Družstevní 278, Horní Předměstí, 572 01 Polička, ID No.: 193 74 691.

 

2. What data do we process We only process data that you voluntarily provide us when placing an order, registering on our website or communicating with us. This includes in particular:

•  Name and surname

•  Address

•  E-mail address

•  Telephone number

•  Payment details (for the purpose of completing the transaction only)

 

3. Purpose of data processing We process your data in order to:

 Processing and delivery of orders

 

•  Communicating about your order or enquiries

•  To comply with our legal obligations

•  Marketing activities (with consent)

 

 

4. Legal basis for processing The processing of your data is based on:

 Performance of a contract (delivery of an order)

 

•  Performance of legal obligations

•  Your consent (in the case of marketing activities)

 

 

5. How long we keep the data We only keep your data for as long as necessary to fulfil the purposes for which it was collected or for as long as required by law.

 

6. Transfer of personal data We do not transfer your personal data to third parties, except to entities providing delivery of goods (carriers) or payment service providers.

 

7. Your rights In accordance with the GDPR, you have the right to:

 To access your data

 

•  To correct inaccurate data

•  To erasure (right to be forgotten)

•  To restrict processing

•  Data portability

•  The right to lodge a complaint with the Office for Personal Data Protection

 

8. Contact details If you have any questions about the protection of your personal data, please contact us by email: info@zenmarket.cz or by phone +420 735 860 088